How do I cancel my Semrush subscription?

Cancel from inside your account under Subscription info, follow the flow to the end, and keep the written confirmation. Do it before your renewal date, check whether your plan is monthly or annual first, and confirm the card charge actually stops on the next cycle.

Will Semrush refund me after my trial converts?

Not reliably. Trustpilot reviewers report trials converting to full-price charges with same-day refund requests denied, despite an advertised money-back guarantee. Treat the trial end date as a hard deadline and cancel before it, not after.

What should I check after canceling Semrush?

Three things: a written cancellation confirmation, your billing page showing no upcoming renewal, and your card statement on the next billing date. Reviewers have reported charges continuing after cancellation, so verify the money actually stopped.

Guide

How to cancel Semrush without a surprise charge

The AuditLamp team · grounded in the docs

Canceling Semrush takes 3 steps: cancel inside your account under subscription settings before the renewal date, save the written confirmation, then check your card on the next cycle. That third step matters. Trustpilot reviewers describe the cancellation flow as confusing and obstructive, and complaints on file with the Better Business Bureau document charges continuing for months after a confirmed cancellation (BBB complaint file). This page is the checklist we would want if it were our card.

Before you cancel: know which plan you are on

Check whether your subscription is monthly or annual. Reviewers report unexpected plan and billing changes, and an annual renewal turns a missed cancellation into a dispute over a 4-figure charge. Look at your last invoice, note the exact renewal date, and screenshot the billing page. If you are inside a trial, treat the trial end date as a hard deadline. Reviewers report trials auto-converting to full-price monthly charges with refund requests denied the same day, despite the advertised money-back guarantee.

The cancellation steps

Step 1. Log in, open your profile menu, and go to subscription or billing info. Follow the cancellation flow to its final confirmation screen. Retention offers appear mid-flow. If you stop at one, you have not canceled.
Step 2. Save the confirmation. Screenshot the final screen and keep the confirmation email. If no email arrives within a day, contact support in writing and ask for one. A cancellation you cannot prove is a cancellation you may argue about later.
Step 3. Verify the money stopped. Check your billing page shows no upcoming renewal, then check your card statement on the old renewal date. The Better Business Bureau's complaint file for Semrush runs to dozens of complaints, many involving refused refunds and post-cancellation charges (BBB complaints), and the pattern in those complaints is people who assumed step 1 was enough.

If you were charged anyway

Reply to your own cancellation confirmation email so the thread carries the proof, and ask for a refund in writing. If support declines and you have documentation, a card dispute with your bank is the standard remedy for charges after a documented cancellation. Keep everything factual and dated. This is also why we suggest paying for SEO tools with a card you can watch, not an account number buried in a bookkeeping system.

What to use after you cancel

Two free things and one cheap thing. Connect Google Search Console for real query and click data on your own site. Bookmark our free AEO checker for a quick AI-readability look. And when you want the full diagnosis, our audit is $10, once, all 73 checks, no subscription and no card kept on file, which means there is nothing to cancel. That design choice is deliberate. After reading a few hundred billing complaints in this category, we built the product so the failure mode cannot happen. Full comparison in Semrush too expensive? Honest alternatives.

Frequently asked questions

Can I cancel Semrush any time?

You can cancel any time, but cancellation stops future renewals rather than refunding the current period. Cancel before the renewal date, not after.

Does Semrush have a refund policy?

It advertises a money-back guarantee window. Reviewers report refund requests denied on technicalities, so do not plan around receiving one. The reliable move is canceling before renewal.

Will I lose my data when I cancel?

You lose access to projects and historical tracking in the tool. Export anything you want to keep first. Your Search Console data is yours and unaffected.